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CONTACT US

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Whatsapp: 8588 8896 

ideas@preschoolmarket.com

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FAQ

01

Preschool Orders



We hope to provide the best resources at the best price for preschools to enhance every child's learning. Download the product catalogue below to check out the special prices for preschool and download the order form to place your orders !

01

How do I place an order?



Step 1: Choose your product

Step 2: Click "Add to Cart"

Step 3: If you'd like to go straight to your bag, click "Buy now". Otherwise, you can continue shopping and once you are settled on purchasing your item(s), click on the bag icon at the top right navigation tab of your screen.

Step 4: Select "View cart".

Step 5: Apply promo code (if any)

Step 6: Select "Check out"

Step 7: At the checkout page, you will be prompted to indicate your shipping/billing information and
also your preferred payment mode.

02

Payment and Shipping



1. We keep our shipping fees to a minimum ($5 min) so that you get more bang for your buck! Free or discounted shipping availability may vary based on the item(s) you would like to purchase and voucher code or promotional campaign conditions.

2. In order to keep our shipping fees fair to all our customers, the following will be taken into consideration when calculating shipping fees at checkout:

  • Your shipping address

  • Weight of your package

03

Secure ordering & payment options



Purchase your orders using any of the following payment methods:

  1. Paypal

  2. Credit Cards

  3. Debit Cards

04

Returns & refunds



All products are not returnable nor refundable after confirmation of purchase. However, In the case of a defective or damaged item, please contact our customer service team and we will conduct a thorough investigation.